PPX Hospitality Brands, a restaurant group encompassing three popular New England dining chains—Smith & Wollensky, Legal Sea Foods, and Strega Italiano—has over 3,200 employees across 34 locations. Consistent training is critical to the company’s ongoing success and stellar reputation for exceptional quality and service.
Previously, PPX struggled with inefficient training processes that relied heavily on in-person instruction and paper documentation. Recognizing this approach’s limitations, PPX partnered with Schoox, a future-forward learning and talent development platform, to transform its training programs and broader L&D initiatives.
A centralized LMS has made it easier for PPX’s brands to ensure unwavering, high-quality training across all locations. It also makes course creation easier for the corporate learning and development team.
With much of the difficulty involved in creating and managing training resolved by switching to a central, automated platform, the team at PPX Hospitality Brands now has the bandwidth to focus on providing comprehensive training that prepares new and experienced employees for success.
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