They Learn, You Win—Tech + Human Practice: Unlocking the Future of Learning

How can the rise of AI and intuitive skills revolutionize learning and development while keeping human engagement front and center?

In today’s episode, we chat with Alexandra Hyland, Head of Functional Learning & Culture at Kraft Heinz, about how technology is transforming workplace learning. She shares sharp insights on evolving internet skills and the role of human practice in harnessing AI’s full potential. Alexandra and David dive into how managers can create a vibrant learning culture, the art of clear communication, and the power of small, incremental wins. Plus, they explore strategies for aligning learning with business goals and tackling the all-important “What’s in it for me?” question to keep learners fired up.

In this episode, we discuss:

• The captivating shift from Boolean searches to intuitive Google queries and its connection to today’s AI, highlighting the need for tech skills evolution through practice.
• How to engage managers as learning partners and arm them with tools that supercharge post-training application and team performance.
• Why focusing on the learner’s perspective and connecting their contributions to business objectives boosts engagement and motivation.

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