It’s a common misconception that Learning and Development (L&D) is a luxury. Rather, L&D has become a strategic investment that can directly impact a company’s bottom line, and especially for frontline organizations.

For this guide, Schoox partnered with Hobson & Company, a leading ROI research firm, and Lighthouse Research & Advisory, a human capital analyst firm, to analyze the value learning technologies can offer the frontline workforce.

You’ll discover how learning technology can:

• Improve operational efficiency and reduce costs.
• Accelerate employee onboarding and reduce employees’ time-to-productivity.
• Enhance customer satisfaction and loyalty through exceptional service.
• Foster a high-performance culture that attracts and retains top talent.